Warranty & After-Sales Service
If you buy a cam from us please make sure to buy brand new tappets. If you do not buy brand new tappets it will automatically void the warranty.
If you run out of oil and gall your cam, accept the consequences. If your cylinder head has many cracks from overheating, it is not our fault. If you tighten your head studs to the point you collapse part of the casting, put your big boy pants and accept the consequences.
Because our customers use our products in a very wide range of applications from 150-3,000hp, there is no way that we can engineer a product that will work in every application flawlessly. If you modify our products or products that work with ours, and push them to the limit, accept the consequences when they fail. To win in motorsports, you have to push the envelope. Pushing the envelope will allow you to find the limits of our products, cost you money and maybe just put you in the winners circle. If you can’t afford to go for the gold, take up stamp collecting. Motorsports are another platform for men, in most cases, to assert their dominance over their peers, improve others perception of them, make up for what they lack in the bedroom and in very few instances just have a a cool hobby. Remember this……
We are not responsible for the damage of our parts from misuse, abuse, mis-matching over-revving, poor lubrication quality or any related damage or costs incurred from the failure of our parts. USE AT YOUR OWN RISK. If you are not willing to accept this, please don’t buy our products. This is where stamp collecting comes in…. If there is an issue with the materials on any of our components, we will at our discretion, exchange the flawed components purchased from Power Stroke Products Inc. for new pieces. This is the limit of our liability. Don’t like it? We can give you the numbers of other cam manufacturers. If you port through our casting, accept it or we can refer you to a place to weld it up. Please do not threaten to file a lawsuit for porting polishing, custom valves, missed dyno time, gas to and from the Dyno or $5,000 for your trouble. If this is how you are, there are other heads on the market, please buy one of them.
Although our products can greatly reduce exhaust emission due to greater airflow , they are all off-road/race products meant for off highway use, especially in the state of California.( I feel sorry for you gear heads out there!)
I know the “about us” section sounds harsh but in the world we live in it is quite necessary. All of the above statements are written due to one knucklehead in the industry. If you are reselling our products it is your responsibility to pass this on to your customers.If you are still reading, I hope you enjoy our products. I have put a lot of time and effort into their design, and believe that they are the best in the industry! Thank you for considering us for your performance diesel needs. We are honored to serve you.